My Care Alabama

Starting October 1st, 2019, there will now be an organization working with Medicaid known as ACHN. This stands for “Alabama Coordinated Health Network.” The following resources are available to help you understand more about Medicaid in Alabama, how the ACHN will work, and how to apply for Medicaid services.

• Alabama Medicaid Agency website

• ACHN Information for Recipients

• Frequently asked questions about applying for Medicaid

• Apply for Medicaid online

• Medicaid Eligibility Forms

• Medicaid handbook​

• Medicaid covered services

• Non-Emergency Transportation (NET) frequently asked questions

• Non-Emergency Transportation (NET) information

  • In order for Medicaid to pay for a ride, you (or someone who is helping you) will need to call Medicaid’s toll-free number at 1-800-362-1504 at least five days before the ride is needed. The NET hotline will be open 8:00 a.m. to 4:00 p.m., Monday through Friday, except on major state holidays.​

• Alabama Medicaid Educational Materials

• When to go to the Emergency Room

• Update your personal information with Medicaid