Starting October 1st, 2019, there will now be an organization working with Medicaid known as ACHN. This stands for “Alabama Coordinated Health Network.” The following resources are available to help you understand more about Medicaid in Alabama, how the ACHN will work, and how to apply for Medicaid services.
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Non-Emergency Transportation (NET) frequently asked questions
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Non-Emergency Transportation (NET) information
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In order for Medicaid to pay for a ride, you (or someone who is helping you) will need to call Medicaid’s toll-free number at 1-800-362-1504 at least five days before the ride is needed. The NET hotline will be open 8:00 a.m. to 4:00 p.m., Monday through Friday, except on major state holidays.
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